About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services, including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America, from retail to commercial, OEM more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future!
As an industry leader, ADESA is poised for a multi-year expansion, including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!
Role and Team Reporting to the Commercial Accounts Manager (CAM) or other designated manager, you will act as the "shopper" for designated accounts. You are responsible for managing the outside and administrative functions of one or more departments—Dealer Consignment, Commercial Accounts, or Retail Accounts—to ensure vehicles meet high standards for auction readiness.
Responsibilities
Customer Liaison: Act as a liaison between auction operations and customers while performing pre-sale quality checks and supporting overall operational flow. Reconditioning Oversight: Manage vehicle preparation by recommending and overseeing reconditioning services, such as PDR or glass repair, based on account criteria to ensure sale readiness. Repair Coordination: Review and write repair orders, entering them into the PC system and coordinating repairs with the shops.
Inventory Management: Assist with inventory management by locating, numbering, and moving vehicles to designated areas while confirming VIN, make, year, and mileage. Tracking Accuracy: Track missing units and assist with locating vehicles for customers. Lot Organization: Apply appropriate numbering, tagging, and stickers to vehicles; mark numbers on windshields and place units on spot for sale.
Sale Day Execution: Coordinate sale lane activities to drive an efficient and customer-focused auction experience. Diagnostics: Perform basic vehicle diagnostic determinations to decide if a vehicle needs to be moved to the Mechanic Shop. Quality Control: Walk vehicles with customer representatives before the sale for a final quality check.
Operational Support: Use electronic devices to scan inventory, record movement, and take photos of vehicles as needed. Other Duties: Perform any other duties assigned by the designated manager. Skills and Attributes Collaboration: Team player who can collaborate well with multiple departments, customers, and vendors.
Customer Excellence: Strong customer service skills with a focus on delivering amazing experiences. Detail-Oriented: Proven ability to multitask while maintaining strict attention to detail and quality. Drive for Results: Proven ability to manage deliverables and metrics against aggressive targets and timelines.
Adaptability: Ability to work in a fast-paced environment and handle varied duties. Communication: Excellent verbal and written communication and effective interpersonal skills.
Qualifications
High School diploma or GED preferred Must be 18 years of age and have a valid driver’s license that meets the
requirements
Able to safely drive a variety of vehicle makes, models, and sizes Automotive or auction experience preferred Proficiency with computer systems and applications ADESA Values Our Next Customer May Be Your Mom : Every customer deserves the same level of care and respect one would give to their own mother.
