About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels.
With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. com , read our blog or follow us on LinkedIn.
About the Role
This is an exciting opportunity to join Airship’s Business Value Services (BVS) organization, a growing team representing a blend of frontline commercial execution and long-term strategic thinking. This role will provide pre-sale support across the Americas to help prospective customers understand the economic benefit of their investment in Airship’s solutions. Primary duties include, but are not limited to, prospect research, creating compelling data-backed business cases, ROI projections using our proprietary in-house forecast tools, and Business Value Presentations.
BVS is closely aligned with our global go to market strategy, directly supporting sales pursuits within our top verticals and accounts. This role’s primary focus will be to support customer engagements from initial discovery to value proposals and through Quarterly Business Reviews (QBRs) for select existing customers. This involves creating slide decks, value forecasting, and helping articulate the business impacts of Airship’s solutions.
Drawing on your analytical and communication skills, you will work closely with Airship’s Account Executives and Growth Managers to ensure the seamless delivery of meaningful, data-driven value forecasts that help drive positive decision-making and customer success. We are looking for a highly passionate, driven and inquisitive individual who can effectively communicate how our solutions help our prospective customers transform their businesses and support their long-term strategic objectives.
What You'll Do
Quickly become familiar with prospects’ industries and business models Understand and articulate Airship’s value proposition across industries Capture relevant insights and data from prospective customers to assess needs and problems Translate recommendations into quantified value potentials Deliver assessments presentations to enable our target accounts to make decisions and take action Sales Partnership: Work closely with Airship’s sales team and other functions to help define account strategies and prioritize sales initiatives, based on value potential and opportunity size Value Selling: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities
What We're Looking For
1-2 years of professional experience, ideally in consultative or strategic customer-facing roles Results-oriented, strategic thinker that enjoys helping prospects "cross the chasm" from current state to future state Strong analytical skills, including the ability to derive actionable insights from forecast models and clearly communicate complex ideas to prospect teams, while handling questions and objections Comfortable leading and executing initiatives and handling conflicting demands creatively and quickly Thrive in working collaboratively and cross-functionally, particularly with Sales, Solution Engineering, and other ke
